We're looking for an Account Manager 🚀
About the Role
Pento is looking for an Account Manager to become the trusted point of contact for our clients, someone who builds real relationships, understands what each account needs, and makes sure they feel supported at every step. You'll work closely with clients to keep them engaged and satisfied, while partnering with internal teams to make that experience seamless.
What You'll Do
- Build and nurture strong, trust-based relationships with assigned clients
- Serve as the main point of contact, ensuring clients feel heard and supported
- Proactively identify opportunities, risks, and needs within each account
- Map and manage relationships across different stakeholders within client organizations
- Collaborate closely with internal teams to ensure a smooth client experience
What We're Looking For
- 3+ years of experience in management roles (Account Management experience is a plus, but not required)
- Solid work experience that shows you know how things run inside a company, juggling priorities, working with different teams, and following through
- A natural relationship-builder: friendly, organized, and a strong communicator who can bridge people and teams
- Excellent communication skills in English
- Full-time availability
Nice to Have
- Experience in the tech industry
- Previous experience specifically as an Account Manager or Customer Success Manager
- Comfortable working alongside operations, with an eye for process and structure